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SaaSOrbit Financial · 2025 · 5 months

OrbitPay

OrbitPay unifies invoicing, tax compliance, and dunning management into a single dashboard. We built a real-time analytics engine and a self-serve billing portal that cut churn by 18% in the first quarter after launch.

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Results

18%

Churn reduction

6x faster

Close-the-books time

-34%

Support tickets

The challenge

Orbit's legacy billing stack couldn't handle multi-currency tax rules or usage-based pricing, forcing the finance team into manual spreadsheet reconciliation every month end.

Our approach

We rebuilt billing logic around an event-sourced ledger, added a self-serve customer portal, and shipped a real-time revenue dashboard so finance could close the books in hours instead of days.

Selected screens

Revenue dashboard
Invoice builder
Customer portal
“AppCraft didn't just ship features — they rethought how billing should work for a global business. Finance actually enjoys the tool now.”

Elena Marsh

VP of Finance, Orbit Financial